Tellers are the core of our Retail Banking franchise at Trustmark. As such, we offer a unique career path exclusive to tellers that provides opportunities for training, development, promotion, enhancing customer service and sales skills, and building lasting relationships with customers. We desire to attract, develop, and retain excellent talent for these essential retail banking positions.
Trustmark tellers work in a fast-paced environment with constant customer interaction. Daily responsibilities include assisting customers with their transactions, managing a cash drawer, and identifying opportunities to offer customers additional products and services. Tellers work a variety of schedules, including weekdays and some weekends. In addition, each teller is assigned a mentor for further training and development, support, and accountability.
We want our tellers to succeed! Therefore, we are committed to providing exceptional training and career advancement opportunities to help them achieve their personal and professional goals. Whether tellers have several years of banking experience or are new to the banking industry, their talents will be consistently utilized at Trustmark.
The Teller Career Path is designed to enhance future growth as a teller based on performance and experience. The progression is as follows.
- Teller I – Teller Trainee
- Teller II – one year of teller experience
- Senior Teller – three years of teller experience
- Head Teller I
- Head Teller II
- Teller Supervisor