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Consumer Quality Control Specialist I
Pearl, MS
Type: Regular Full-Time
Job ID: 2023-15834
Category: Loan Operations

The purpose of this job is to review the more complex CDP prepared consumer loan, including all real estate, security, and compliance documents and related correspondence for completeness and accuracy in accordance with the application and to ensure compliance with state and federal laws and Trustmark policies and procedures.ย  This job requires the ability to proficiently review loans for one or more market areas and communicate necessary changes to Consumer Document Preparation Specialists.

  • Review and interpret loan applications and related data to determine collateral classifications and to ensure appropriate documents are prepared to perfect lien
  • Review more complex CDP prepared consumer loans, including all real estate, security, and compliance documents for accuracy, completeness, adherence to perfection, compliance guidelines of applicable state and federal laws and bank policy and procedures
  • Deliver prepared loan documents to Lenders and/or attorneys for closing via email or electronic signature
  • Input data into various bank systems to facilitate the document preparation and loan booking process
  • Perform other duties as assigned


  • Knowledge of all types of consumer collateral including real estate preferred
  • Knowledge of lien perfection requirements preferred
  • Knowledge of consumer loan compliance regulations preferred
  • Ability to effectively manage time and prioritize workload in a fast-paced environment
  • Display strong communication, interpersonal and organizational skills
  • Provide excellent customer service skills
  • Ability to effectively use Microsoft Office and other document management type software
  • High school diploma or GED required with two-year college education preferred
  • One year work experience in a document preparation role preferred


Working with Us

Teamwork and the individual contributions of our associates are recognized as the drivers of our success.ย  At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment.ย  We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations.ย  Come onboard and join our team!


Equal Opportunities for All

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accomodation for individuals with disabilities in employment.


If you need accomodation for any part of the application process because of a medical condition or disability, please send an email to or call 866.213.1418.


Our Hiring Process

Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:

  • Verification of employment, education and other data provided by you on your employment application
  • Verification of eligibility to work in the US
  • Criminal background check
  • Credit check (required for certain positions)
  • Fingerprinting (required for certain positions)
  • Drug screen

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