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The purpose of this job is to comply with all investors, guarantor, and PMI guidelines and to assist customer, default staff and/or legal staff with avoidance of foreclosure completion in effort to minimize delinquency, foreclosure, and excessive loss to servicer.
- Email correspondence with legal staff and document accounts accordingly
- Secure appraisals and payoff information; secure bidding instructions from guarantors and PMI companies
- Miscellaneous telephone activity with borrowers and legal staff
- Preparing foreclosure request and documents for approval
- Properly documenting the system of record
- Perform additional duties as assigned.
- High School Education or GED
- Administrative or Operational Support experience
- General Knowledge of lending, servicing, and/or collection process.
- Working knowledge of accounting, Excel spreadsheets, Microsoft Word and 10 key calculator.
- Must be able to function without supervision, be well organized, flexible, able to interact with diverse personalities in department, and handle customers in a professional and courteous manner
- Ability to communicate effectively with legal staff via email, written documentation and via telephone
- Collection/Foreclosure/Loss Mitigation experience preferred
- Experience with investor, guarantor, and PMI guidelines preferred
Working with Us
Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
If you need assistance with any part of the application process, please send an email to careers@trustmark.com or call 866.213.1418.
Our Hiring Process
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
- Drug screen
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Member FDIC
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Equal Housing Lender