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The purpose of this job is to guide the workflow of remote capture work from the branches. The position leads in the processing of all remote POD capture and the balancing of that work.
- Cross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to the strategic organizational goals.
- Assign POD runs to Remote Capture Clerks for processing and balancing
- Keying and balancing of POD runs on the remote capture system
- Recording how the daily processing is progressing and making sure all work is processed correctly on a daily basis.
- Perform additional duties as assigned.
- High School education
- Remote Capture balancing experience
- POD balancing experience
- Advanced knowledge of Remote Capture system
- Advanced knowledge of and familiarity with all teller documents and the proof function
- Good communication skills (via phone and in person)
- Excellent 10 key skills (testing required)
- Good leadership skills
- Excellent time management skills (necessary to process workflow)
- Problem solving in a production environment
- Supervisory experience is a plus
Working with Us
Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
If you need assistance with any part of the application process, please send an email to careers@trustmark.com or call 866.213.1418.
Our Hiring Process
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
- Drug screen
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