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nCino Loan System Administrator II/III
Location:
Telework-Remote, Unknown
Type: Regular Full-Time
Job ID: 2024-17978
Category: Credit
Overview

This position is responsible for the administration of the nCino Bank Operating System. Primary duties will include configuration, support, maintenance, reporting, and enhancement of the system for commercial, small business, and retail lines of business. This position plays a critical role supporting and executing complex business processes while promoting efficiency, profitability, and other key bank initiatives.

 

This position may be filled as a Level II or III.  Additional responsibilities and qualifications apply.

Responsibilities:
  • Administration and oversight of day-to-day configuration, support, maintenance, reporting, and overall improvement of the nCino Bank Operating System.
  • Identify and resolve end user problems in an effective and timely manner.
  • Assist in implementation of nCino processes that will streamline the loan approval process, automate loan data capture, enhance credit decision workflow, and support loan growth initiatives.
  • Identify and assist in implementation of processes that will streamline the loan approval process, automate loan data capture, enhance credit decision workflow, and support loan growth initiatives.
  • Production of management reports derived from automated databases to assist in collection of historical data collection and forecasting of credit trends.
  • Conduct and/or coordinate enterprise-wide training on the nCino platform, including travel to all Trustmark markets, and ongoing technical support.
  • Manage key vendor relationships along with vendor oversight requirements and corporate risk tolerance.
  • Define and manage the configuration and implementation of new nCino feature releases and other system updates.
  • Determine necessary configurations and procedures required to remain in compliance with loan policy and regulatory controls.
  • Perform additional duties as assigned.

Level III additional responsibilities:

  • Assist in creation and implementation of nCino processes that will streamline the loan approval process, automate loan data capture, enhance credit decision workflow, and support loan growth initiatives.
  • Determine all potential effects of new features and releases and communicate them to the Manager-Credit Department or other business line leadership in order to determine the best strategy for implementation.
  • Determine focus and workflow of the nCino Administrator team as a whole and coordinate with the Manager-Credit Department.
Qualifications
  • Bachelor’s degree in Business, Information Technology, or equivalent education or related training
  • Minimum of two-year work experience as an nCino or Salesforce administrator experience
  • Strong interpersonal, communication, collaboration, and leadership skills
  • In-depth knowledge in information systems and ability to identify, apply, and implement best practices
  • Minimum 5 years administrator experience related to enterprise-wide large volume customer-based software/systems preferred
  • Certified nCino or Salesforce Administrator preferred
  • Prior experience in the implementation, management, and oversight of the nCino loan origination system preferred

Level III additional qualifications:

  • Demonstrated history of excellence in major configuration, support, and maintenance of the nCino Bank Operating System

 

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Working with Us

Teamwork and the individual contributions of our associates are recognized as the drivers of our success.  At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment.  We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations.  Come onboard and join our team!

 


Equal Opportunities for All

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

 

If you need assistance with any part of the application process, please send an email to careers@trustmark.com or call 866.213.1418.

 


Our Hiring Process

Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:

  • Verification of employment, education and other data provided by you on your employment application
  • Verification of eligibility to work in the US
  • Criminal background check
  • Credit check (required for certain positions)
  • Fingerprinting (required for certain positions)
  • Drug screen

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