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The Wire Transfer Analyst I, is an integral part of Trustmark’s electronic banking platforms. This position requires direct support with associates and customers across all markets with creating, verifying and/or releasing wires while adhering to strict time restraints.
- Enforce the dual-step authentication while processing online banking outgoing wire transactions ensuring accuracy.
- Handles client outgoing wire requests with prompt, professional, and courteous attention.
- Assist Trustmark associates across all markets with timely resolutions for wire transfer inquiries; domestic and international.
- Understand and comply with bank policies, Federal laws, and regulations (OFAC, BSA/AML, Dodd-Frank, CRT, SAR etc.).
- Prepare and manage wire transfer correspondence, reports, and documents.
- Perform additional duties as assigned.
- High School diploma or the equivalent.
- One year of recent customer service, data entry, clerical, or retail banking experience.
- Proficient with Microsoft office suite (Teams, Outlook, Word, Excel) and general office equipment.
- Proficient with Adobe Acrobat Pro.
- Must demonstrate accuracy, multi-tasking capabilities and can focus on repetitive tasks.
- Aptitude for operating other operating systems and software.
- Demonstrates a high degree of professionalism in communication, attitude, and teamwork.
- Strong reasoning and problem-solving skills.
- Basic knowledge of bank’s M&I system preferred
- 1-3 years of banking experience in operations or accounting preferred
- General knowledge of the banking industry preferred
Working with Us
Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
If you need assistance with any part of the application process, please send an email to careers@trustmark.com or call 866.213.1418.
Our Hiring Process
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
- Drug screen
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