We use cookies on this site to improve the user experience and analyze website traffic. To learn more about how we use cookies, please see our Manage Cookies page. You can adjust your cookie settings to allow only specific types of cookies. By continuing to use our site, you are agreeing to our Privacy Policy and cookies usage.
The purpose of this job is to return or correct all exception items which do not post to the appropriate account, review and decision posted exception items, process all large dollar notifications and charge return items back to the depository account that have been dishonored by the paying bank.
- Charge dishonored items back to depository accounts, branches, or FRB (Federal Reserve Bank).
- Re-qualify non-posted items to correct accounts (encoding/misread errors, closed accounts, etc.).
- Verify signatures on large dollar items and accounts requiring multiple signatures as well as fraud suspect items.
- Review closed and dormant accounts by comparing signatures on items to signature specimens on file.
- Notify officers, branches, or departments about large dollar incoming return items.
- Verify stop payment, caution items for pay/return decisions.
- Process unidentified deposit items and unposted deposits on closed accounts.
- Burst and mail advice and IRD’s (image replacement documents) to customers.
- Perform additional duties as assigned.
- High school education
- Basic accounting knowledge (debits, credits, and balancing)
- Knowledge of mathematical principles
- Detail Oriented
- Computer skills
- Effective communication skills (verbal and written)
- Scanner/Fax machine operability
- Organizational skills
- Active listening skills
- Ability to learn and follow instructions according to bank policies and procedures
- One (1) year of relevant work experience preferred
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Working with Us
Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
If you need assistance with any part of the application process, please send an email to careers@trustmark.com or call 866.213.1418.
Our Hiring Process
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
- Drug screen
-
© 2025 Trustmark
-
Member FDIC
-
Equal Housing Lender