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The Payment Processing/New Loan Specialist will be responsible for setting up loan information on the Mortgage System and on correspondent loans, posting and balancing mortgage payments.
- Responsible for inputting new loan data into the mortgage loan servicing system, posting fees and ensuring that the information boarded and interfaced is accurate and loan fees balanced. In addition, responsible for ordering welcome packages for delivery to customers, as well as, balancing daily financial batches and working with other areas to resolve new loan issues.
- Responsible for assisting in the payment processing area with posting payments and balancing the work in addition to cross training to assist with other duties.
- Responsible for assisting with customer calls, questions and inquiries.
- Prepping new loan files for data input.
- Data Input of new loan information and balancing.
- Open and sort route mail for payment posting.
- Posting mortgage payments.
- Daily financial batch balancing.
- Ensure adherence to regulatory requirements with regard to payment processing and new loan set up.
- Provide excellent customer service and support including verbal and written communication in a professional manner.
- Perform additional duties as assigned.
- High School education
- At least one (1) year Balancing or Data Entry Experience (Teller/Relationship Banker I, accounting clerk, data entry clerk or similar role may be acceptable)
- Ability to work independently, successfully prioritize multiple functions and meet deadlines
- Possess good written and verbal communication skills
- Strong customer service skills and the ability to multi-task
- Positive attitude and a customer first focus
- Organizational skills
- Detail oriented with emphasis on accuracy
- Good Data Entry and 10 Key Skills
- 2 years of college preferred
- Knowledge of mortgage documents/processes preferred
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Working with Us
Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
If you need assistance with any part of the application process, please send an email to careers@trustmark.com or call 866.213.1418.
Our Hiring Process
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
- Drug screen
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Member FDIC
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Equal Housing Lender