Personal Banking Services

Electronic Banking
TrustTouch Telephone Home Banking & TrustTouchWeb.

Trustmark is dedicated to providing customers with the tools they need to manage their personal finances quicker and more efficiently. We are constantly searching for ways to increase the speed at which you bank, and our Electronic Banking Services are doing just that, insuring that Trustmark will manage your finances well into the 21st century.

NEW: e-Statements from Trustmark

Now there’s a more convenient, more secure way to access and store your monthly statements. Click here to learn more about e-Statements today.

Services Offered

TrustTouchWeb.com

TrustTouchWeb online banking is like having a bank at your home, except different. Whether you want to pay bills online or transfer funds from your computer, TrustTouchWeb uses your computer and the Internet to connect you with your bank account 24 hours a day.

Account information, transfers and bill pay are free of charge. Give bill pay a try, you'll be amazed how much time you can save each month. Enroll today!
Features
What's New?
Click here for a demo of the NEW Online Bill Pay

To learn how to set up billers, pay bills or add e-Bills, simply print out a copy of our “Getting Started” brochure. If you need more help or have questions, call 1-800-844-2000 ext 6332 or email us at trusttouchservices@trustmark.com.

Minimum System Requirements
The new TrustTouchWeb Online Bill Pay is supported on Microsoft Windows and Macintosh operating systems using an 800 x 600 VGA resolution or higher. It is best viewed on a Windows PC using Microsoft Internet Explorer 5.5, Netscape Navigator 6.2 or AOL 7 browsers. On a Macintosh, it is best viewed using the Safari 1.2 browser. JavaScript should be enabled for optimal performance.



TrustTouch Telephone Home Banking and Automated Voice Response System

TrustTouch is Trustmark's telephone accessible banking system. It gives you a direct line to your account 24 hours a day, even on weekends. TrustTouch lets you check your balance, get a listing of your cleared transactions plus a brief listing of on pending transactions (transactions that will post to your account at the end of the banking day) and more, free of charge. You can also pay your bills by phone and transfer funds. You'll save time writing checks and you'll save money on stamps as well. To use this service, simply dial 1-800-CHECK-24; when prompted, enter your Trustmark checking or savings account number. Then enter your "TAN" (TrustTouch Access Number). If you don't know your "TAN", please call 1-800-CHECK-24 and when prompted "press 0" to get a customer service representative. Our representative will be able to assign the "TAN" you desire. Thereafter, each time you call TrustTouch follow the voice response instructions.

  • Press 1 for Account info
    • Press 1 for Checking or Savings information
    • Press 2 for Certificate of Deposit information
    • Press 3 for Mortgage Loan information
    • Press 4 for Auto or Installment loan information
    • Press 5 for Credit Card info or reporting lost or stolen Credit Card
    • Press 6 to Report lost or stolen Express ATM or Debit Card
  • Press 2 for Merchant check verification
  • Press 3 for Internet banking or Telephone Home Banking support
  • Press 4 to report a lost or stolen Express ATM or Debit Card
  • Press 5 for Trustmark Credit Card information (MasterCard and Visa)
  • Press 0 to reach Customer Contact Center


    Trustmark's Customer Contact Center is available from 7am -7pm Monday through Friday and Saturday 9am -2pm. Trustmark does observe Federal and State holidays.
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