Our website accessibility standards are based on the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA.
Ways to improve your screen reader experience:
You can also use the following features of myTrustmark to manage your finances from wherever you are and make your banking easier:
Recurring deposits such as paychecks, retirement payments, Social Security benefits or other recurring income may be made electronically into your checking, savings or money market account.
Use one of the below options to learn how to establish a direct deposit:
Many of our banking locations offer drive-thru banking lanes, allowing the convenience of conducting banking from a vehicle.
For all of our locations, we work to ensure that accessibility is prioritized for parking spaces, curbs, ramps, doors, entrances, lobby areas, safe deposit box access, and more.
myTeller® ITMs (Interactive Teller Machines)
For convenience, our myTeller ITMs offer banking convenience via a live teller from 7 a.m. to 7 p.m. (CST) Monday-Friday and 9 a.m. to 12 p.m. (CST) Saturday. Most of our myTellers are conveniently located in drive-thru banking lanes.
All of our ATMs are equipped with a phone jack for earphones, ensuring customers have privacy through voice guidance technology.
24-Hour Automated Phone Line
Access account information through our automated phone system is available 24 hours a day, 7 days a week.
Our Customer Contact Center has interpreters to assist Spanish-speaking customers who need assistance from 7 a.m. to 7 p.m. (CST) Monday-Friday and 9 a.m. to 12 p.m. (CST) Saturday.