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December 06, 2023
Financial Freedom

Keep Your Online Information Safe


Cybercriminals never stop trying to gain access to personal or account information online, so it is more important than ever that you stay up-to-date with the latest tips and strategies to protect your information. Thankfully, it is easy to arm yourself with tools to help keep your information from falling into the wrong hands when going online. Below are a few ways that you can guard against cyber threats.



Set up multi-factor authentication

Also known as two-factor or two-step authentication, you can think of this additional safety measure as a password for your password. Multi-factor authentication requires anyone trying to log into your account to prove their identity in multiple ways, such as using a code sent via text or email, fingerprint scans or facial recognition, or providing answers to security questions that you have established. Even if a hacker gets your password, multi-factor authentication adds an additional layer of security to your account and can prevent unauthorized access.


Use a password manager

Most of us admittedly have one go-to password that we use when establishing a new account. If that one password was stolen, a criminal could essentially gain access to all of your online information. That’s where password managers truly shine, as they can generate new, secure passwords with the click of a button. Most password managers encrypt passwords that are stored on them, and the passwords that are created are unique and complex, making it more difficult for criminals to gain access to them. Passwords are conveniently stored in one location, so you don’t have to remember all of them. Many browsers and computers automatically have password managers included with them, so be sure to check if you already have one.


Beware of phishing attempts

Phishing attempts occur when criminals use fake emails or direct messages to lure you into clicking a bad link or opening an attachment from which malicious software is then downloaded to your device. Just because they try to phish, however, doesn’t mean you have to take the bait. Look for clues that indicate possible phishing, such as offers that appear too good to be true, misspelled words, poor grammar, or a sense of urgency to click a link or open an attachment. Beware of any communications that seem suspicious and, when in doubt, never click on any link or attachment that is questionable. Instead, delete the message.


Keep your software updated

One of the easiest ways to boost your cybersecurity is to make sure that all apps and software on your devices are installed with the latest updates, which patch any vulnerabilities that cybercriminals might be on the lookout for, as well as provide the latest security available. Consider setting up automatic updates or making it a habit to check for them regularly. Only download software from verified sources, and never download software from a message received through a suspicious pop-up window.


At Trustmark, we believe the privacy and security of our customers’ information is of the utmost importance. We will never request confidential information via email or phone. However, we may ask you for your information to verify your identity if you call us. If you receive any unsolicited emails or phone calls allegedly from Trustmark requesting confidential information, contact us immediately at 800.243.2524, Monday – Friday from 8 a.m. – 5 p.m. CT.

We also encourage you to review your transactions daily within myTrustmark® online banking or your monthly account statements promptly upon receipt and notify us as soon as possible if you detect anything unusual. You can also setup alerts within myTrustmark to further protect your accounts. For more information on myTrustmark and its benefits and features, click here.

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