Explore the World with Smart Money Management Tools
No matter where your journey takes you, reliable money management is key to a smooth travel experience. With a little preparation, you can stay focused on enjoying your trip instead of worrying about your wallet.
Having a small amount of cash on-hand is always a good idea when traveling. However, you will also want to make sure that you have a secure way of accessing your accounts when the need arises. As you plan the details for your next trip, consider the following tips to keep your accounts safe.
Let your bank know your travel plans
Before you depart on a vacation or business trip, make time to check-in with your financial institution. A quick call to your bank to let them know your travel dates and destinations will help keep your accounts secure and accessible. It is common practice for account monitoring services to flag any transactions outside of your usual location as possibly fraudulent, which could result in your account being blocked or transactions being declined.
Be sure to have the phone number to your bank’s customer service center saved in your device just in case it is needed as you travel.
Trustmark will notify customers of potentially fraudulent activity via text or email from the Trustmark Fraud Service Center. We recommend saving SMS short code 86975 and the email address FraudServiceCenter@cardalerts.trustmark.com in your mobile devices to easily recognize important messages that we may send to you. Both messaging options will provide important instructions for you to validate transactions on your account or confirm/report fraudulent activity.
Use official apps when banking online
An easy way to securely manage your money is to only use official banking apps. With the myTrustmark® online and mobile banking app, you can add extra layers of protection to your accounts by taking advantage of the following tools:
Biometric Authentication – Safeguard access to your accounts by enabling biometric security preferences on your device. This option allows you to validate your banking session using facial recognition or other methods rather than a traditional username and password.
Account Alerts – Turn on automatic notifications to stay informed about activities like login attempts, updates to your personal information and transactions.
Card Controls – Easily manage your Trustmark debit and credit cards using enhanced Card Controls. You can freeze/unfreeze cards, set spending limits, apply transaction controls and much more.
These convenient features greatly reduce the risk of fraud and give you the power to take immediate action if you suspect fraudulent activity. To learn more, visit our Online and Mobile Banking page.
Fraud prevention begins before you depart
In addition to ensuring a safe means for accessing your money, it is important to take steps to keep your sensitive financial and personal information protected in your absence. Take a moment to review the following fundamental fraud-prevention tips before you head out the door: